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Terms of Service

Last reviewed: under review

This page is the structural home for TravelScan ZA's Terms of Service. The clauses below describe how the product currently operates. Final commercial and legal wording must be supplied and approved by TravelScan ZA before the service is offered publicly.

1. The service

TravelScan ZA provides a multi-tenant logistics document platform. Each customer company's data is isolated at database level and is not accessible to any other company.

2. Trial

New companies receive a single 30-day trial. Trial validity is determined by TravelScan ZA servers. A company is normally entitled to one trial; repeat trials claimed through new accounts, new devices or reused mobile numbers may be refused.

3. Subscriptions and billing

After the trial, continued use requires a paid plan (Starter, Business or Enterprise) in the billing region selected by the customer. Prices, currency and any applicable tax are those configured for that region at the time of purchase. Annual plans carry the published annual discount.

4. Customer content

Customers retain ownership of the documents and data they upload. Original uploaded documents are preserved and are never overwritten by automated processing. Information extracted automatically is never treated as verified until a person verifies it.

5. Acceptable use

Use of TravelScan ZA is subject to the acceptable-use rules published on this site.

6. Liability, termination and governing law

These clauses are still to be finalised by TravelScan ZA and its legal advisers and are not yet stated here.